Terms & Conditions

Last Updated: November 2025

 

Welcome to Mountain Quench LLC (“Mountain Quench,” “we,” “us,” or “our”).

By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms & Conditions.

 

If you do not agree with these terms, please do not use this website.

 

 

 

You agree to use our site only for lawful purposes and in accordance with these Terms.

You may not:

    •    Interfere with the operation, security, or functionality of the website

    •    Use our content, images, or product information for illegal or unauthorized purposes

    •    Attempt to gain unauthorized access to any systems, data, or user information

 

 

 

All prices are listed in USD unless otherwise stated.

 

We reserve the right to:

    •    Change pricing at any time without notice

    •    Correct any inaccuracies or errors, including after an order has been placed

    •    Limit or cancel orders if we believe misuse, fraud, or suspicious activity is present

 

 

 

When you place an order, you agree that:

    •    All information you provide is accurate and complete

    •    You have legal authorization to use the payment method provided

 

Payments are processed securely through third-party payment processors.

Mountain Quench LLC does not store full credit card information.

 

 

 

Shipping and delivery timelines are estimates and not guaranteed.

Once a product is shipped, risk of loss transfers to the customer.

 

 

 

Returns, exchanges, and refund eligibility are governed by our separate Return & Refund Policy (which we will write next).

 

 

 

All content on this site — including logo, branding, images, graphics, text, layouts, and product descriptions — is property of Mountain Quench LLC.

 

You may not:

    •    Copy, reproduce, sell, or distribute any content

    •    Use our branding without written permission

 

 

 

Mountain Quench LLC is not liable for:

    •    Any indirect, incidental, or consequential damages

    •    Loss of data, profits, or business resulting from use of the website or products

 

Products are provided “as-is” and “as available.”

 

 

 

You agree to indemnify and hold Mountain Quench LLC harmless from any claims, liabilities, damages, or costs resulting from your misuse of the website or violation of these Terms.

 

 

 

We may link to third-party platforms such as shipping carriers, payment processors, or social media accounts. We are not responsible for external content, privacy practices, or policies.

 

 

 

We may update these Terms at any time. Changes take effect once posted on the site.

 

 

 

These Terms are governed by the laws of the State of Tennessee.

 

 

Contact Us

 

Mountain Quench LLC

Email: info@mountainquench.com

Address: 1230 Douglas Dam Road, Dandridge TN 37725